Taven Passey Resume (pdf)
DownloadBachelor of Science | University of Oregon, Lundquist College of Business | Eugene, OR
Bachelor of Business Administration concentrating in Sports Business. 3.80 GPA / 4.00. 5x Dean's List recipient. Relevant courses in Sports Marketing, Sports Law, Sports Finance, Marketing Management, Business Analytics, Sports Analytics, Operations Management.
Store Supervisor | The Duck Store | Eugene, Oregon | June 2023 - Present
Leveraging the University of Oregon Athletic Department's brand to sell thousands of dollars worth of athletic wear to students, fans, tourists and alumni in order to build onto the continuous growth of the Oregon Sports brand. Leading the daily operations of a team of 10+ people to surpass daily sales goals of over $2500/day. Revitalized a store by enhancing operations processes to attain the highest efficiency possible, turning the store profitable once again at a current 30% increase in sales revenue over previous management. Create daily and weekly schedules that adhere to the labor budget while meeting service level needs with maximum efficiency. Conduct operations training for new team members quarterly to ensure thorough knowledge of store policies, procedures, available products including Shake Smart beverage creation and customer service expectations.
Shift Lead | The Duck Store | Eugene, Oregon | September 2022 - June 2023
Leading the daily operations of a team of 3-4 people to surpass daily sales goals of over $2000/day. Communicating with team members to ensure quality standards were met daily, and the best possible customer experience was developed. Creating sales goals for team members in order to boost passion for daily routine operations. Revitalized a store by optimizing operations processes to achieve the highest efficiency possible, turning the store profitable once again.
Crew Member | Chipotle Mexican Grill | Eugene, Oregon | May 2021 - September 2022
Monitored and assisted with food preparation for hundreds of daily customers while partnering with kitchen staff to uphold health and safety standards for the highest quality meals for guests. Collaborated with a team in order to meet strict time goals while achieving high quality standards and accurately addressing the needs of daily customers. Executed under pressure and time constraints order to ensure orders were completed on time amidst chaotic work environments where over 50 people could be waiting for food at a time.
Customer Support Receptionist | Superior Athletic Club | Medford, Oregon October 2020 - August 2021
Alleviated individual problems with membership and billing issues by working with the accounting department. Verified the identification and membership of 300+ daily guests, preventing fraud and ensuring the safety of the members of the club. Maintained the ongoing safety of members by checking each machine daily for system failures to assure the members were never put at risk.
Co-Founder | Clarity Clothing | Medford, Oregon April 2020 - April 2021
Conducted market research on other clothing brands in the industry to find a desired niche in the competitive marketplace and worked with clients to design the highest-quality product possible with hundreds of customizable options. Constructed a website with WordPress allowing customers to place online orders and provide direct feedback on purchased products. Utilized marketing analytical tools in order to generate hundreds of views and clicks on the website.
Varsity Esports Team Captain | University of Oregon Esports | Eugene, Oregon
Directed the day to day operations and practice of a team of four in order to consistently produce winning seasons and secure 2021, 2022, and 2023 playoff appearances. Balancing life, full-time school, and 25+ hours of work per week to perform up to the same standard as the best collegiate esports athletes in the country while maintaining a high GPA and making enough money to pay for living expenses. Practicing and studying film for over 15 hours per week in order to develop winning strategies, eliminate personal mistakes, and learn opponent's tendencies.
Member | Warsaw Sports Business Club | Eugene, Oregon
Partnering with industry professionals and peers bi-weekly with the goal of creating a better world and educating the next generation of sports business professionals. Networking with peers to guarantee opportunities are utilized for every member to land dream jobs in the Sports Business Industry.
Staff Management, payroll, scheduling, Microsoft Office, SPSS, python, Safe Sport certified, client relationship management, process focused, team-oriented, entrepreneurial, risk prevention/management, financing sport, team management
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